About us
We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
- Food provided
- Work-from-home days
**Overview:** We are seeking a skilled IT Support professional to join our team. The ideal candidate will provide technical support to our internal users, troubleshoot issues, and ensure smooth IT operations. **Duties:** - Provide technical support to end-users on various IT issues - Troubleshoot hardware and software problems - Set up and configure computer hardware, software, systems, networks, printers, and scanners - Maintain and update IT inventory records - Assist in the administration of IT systems such as LAN, VPN, and firewall - Collaborate with the help desk team to resolve escalated IT issues - Utilize ServiceNow or similar ticketing system for issue tracking and resolution - Ensure compliance with IT security policies and procedures **Skills:** - Proficiency in Windows operating systems - Strong knowledge of computer hardware components - Experience with technical support and help desk operations - Familiarity with VPN setup and troubleshooting - Ability to work with IT support tools like Remedy or similar software - Excellent problem-solving skills in resolving IT-related issues - Strong communication skills to interact effectively with end-users If you have a passion for technology and enjoy providing top-notch IT support, we encourage you to apply for this exciting opportunity.
Job Types: Casual, Freelance
Pay: From $200.00 per day
Benefits:
- Casual dress
- Company events
- On-site parking
- Store discount
- Work from home
Flexible Language Requirement:
Schedule:
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Experience:
- IT support: 5 years (required)
Work Location: Hybrid remote in Oshawa, ON L1H 5L4