Cybersecurity Service Analyst

Key Responsibilities

• Develop and deliver user training, and support the assessment process, understanding of the assessment controls, and use of the assessment platform by participating institutions.
• Work collaboratively across teams and with external partners to build report automation capabilities and support cross-organization initiatives for the benefit of participating institutions.
• Draft reports that provide each participating organization with a clear, comprehensive picture of their cybersecurity capabilities, gaps, evolution, and rating relative to their peers.
• Provide guidance and recommendations to participating organizations (in aggregate) on specific actions or initiatives that institutions can undertake to improve their cybersecurity capabilities.

• Assist in the aggregation of assessment data and reporting to identify and prioritize cybersecurity gaps and guide investments at provincial and national levels.
• Enable ongoing improvement of the NCA service through the recommendation, development, and delivery of service enhancements and updates, in alignment with the NCA roadmap.
• Travel may occasionally be required.
• Related duties and responsibilities, as required.

The Ideal Candidate

To excel at CANARIE, you have a demonstrated capacity to work collaboratively on teams and are also an energetic self-starter with the self-motivation to work independently. You have excellent oral and written communication skills, and can count time management, problem solving, and managing multiple priorities as your strengths. You also share a dedication to CANARIE’s core values: service, teamwork, inclusion, innovation, quality, and integrity.

Bilingualism is required.

What You Bring

Education and Experience

• College diploma or university degree or a suitable combination of education, experience, or other relevant training.
• Minimum of 5 years of relevant governance, risk & compliance (GRC) specific cybersecurity work experience.
• Experience in the evaluation of security posture, cybersecurity frameworks, and assessments.
• Experience with Power BI or other business intelligence platforms is an asset.
• Certified Information Systems Security Professional (CISSP) or other relevant technical certifications are assets.

Skills

• Demonstrated ability to build trust and credibility with both internal and external stakeholders
• Proven presentation skills
• Demonstrated ability to communicate effectively with all levels of the organization
• Excellent written and verbal communication in both French and English are essential
• Understanding of cybersecurity risks specific to the academic sector

Technical Proficiencies

• Working knowledge of the Microsoft Office suite
• In-depth knowledge of the NIST CSF and other cybersecurity frameworks and the ability to formulate recommendations to address cybersecurity program gaps